Our ethos is a key part of what makes working with Tek-nology Solutions different and underpins our partnership with our clients. Whether discussing a client’s requirements at a strategic level, delivering a new solution or providing on-going support, our approach or ethos is evident. So what is this unique approach?
Dave Graesser, our Chairman, explains:
“A key part of our ethos is the approach we take in understanding client needs.
We believe that any IT decision or investment should be driven by business needs.
A high level of technical expertise and customer service should be a ‘given’ for any established IT business.
Our clients choose to partner with us year after year due to our ‘business first, technology second’ approach and first class customer service.”
Initially we work with you to understand your business needs – how does your business operate; how is it structured; what are your processes, people, customers and plans. Only then do we review your current IT infrastructure before helping define your IT Strategy. This way, your plan will bridge any gaps between where you are today and where you want to be. Our approach helps ensure that IT supports your business, rather than dictating how it operates.